WHAT OUR CLIENTS HAVE TO SAY

I have dealt with Luke many times in the past for my vehicle insurance and he has always been really good, but on Saturday he went so above and beyond my expectations.  Not only was he very calm and professional while dealing with ICBC on a very lengthy phone call, but he went way beyond what I had expected when he came out in the pouring rain and changed the plates on my car.

Austin Station Customer

Christin at Schill Insurance has been amazing! She is always so on top of everything and makes renewing my car insurance super fast and easy! I’d definitely recommend Christin for any insurance needs!

Pamela

I just wanted to let you know that i switched all of my insurance over to your company and it’s been great. The customer service is above and beyond. Matt helped me get better rates and helped me when i needed to make a claim. I just renewed my auto insurance at the 16th ave and 140th branch and they took the extra time to answer questions for me.

Whatever’s you are doing from a management standpoint is really working. I thought you would like to have that feedback as sometimes all we hear are the negative things.

Thanks and have a great weekend,

Terri Lee Sampson

My name is Heather Vido and amongst all the craziness of a fairly complicated double move of our home, I needed to send you a quick note to let you know how great the service we received from Ali Jeske.

First of all, she is extremely knowledgeable, helpful and efficient.

She researched several complicated options during a residential move, purchase, rental and build including another rental at the end.

Our double move and rental in the middle is still confusing to me and yet Ali put together a wonderful package and was so efficient that all doc’s arrived at the lawyers office on time and complete.

I really just wanted you to know that you have a great employee and we will definitely tell others of her and will be absolutely returning to her with any new or additional insurance needs.

Heather Vido

The service I received in the White Rock office was excellent!

When I bought my own place I had a lot of questions about house insurance. And I’m one of those people who want to know “why?” Matthew was very patient with me and walked me through all the items I needed to think about that would need to be insured. He assured me that it was ok to modify my plan if I felt the need to. He left me feeling very comfortable about the insurance I had purchased and answered all my questions when I did call him back.

Kathleen Michaud

I had the most pleasant experience today when purchasing my auto insurance. Claudia dealt with our situation in an efficient, friendly and professional manner. The service I received was above and beyond anything I could have expected. Thank you Claudia!

Lorrie Menzel

I am always impressed with Schill for their professional and efficient methods. For years we have trusted Schill with our family’s home and auto insurance. The staff is knowledgeable and helpful and always able to answer my questions. I recommend them to all my family and friends because they always listen to your needs and do what they say they are going to do.

Kalli Cartwright

I’ve had the pleasure of dealing with Schill Insurance Brokers for the past several years. Each and every experience exceeds my expectations with prompt, professional and reliable service. No detail is ever overlooked which allows for great peace of mind. I will continue to use Schill for years to come and recommend them to my family and friends.

Sonia L.

I would like to mention my great experience with Greg. I am fairly new to the BC insurance and Greg was able to explain everything to me in a very thorough way that I have never had before. I am confident that Greg’s advice has not only saved me money but headaches in the future. I felt he had my best interest and time dedicated to me. I just wanted to share this as it seems to be a rare experience these days. Thanks!

Trevor Robertson

Shanna has been our Insurance Agent since our small business opened eight years ago. She has always been a pleasure to work with and has become a dear friend through the years. Shanna is efficient, knowledgeable, trustworthy and always has the best intentions in finding us a plan that works for our company and to ensure we have the best product at the best price. We look forward to many more years of doing business with her.

Derek & Eilah B.

A couple of months ago, my vacation was interrupted by a theft, and I was forced to make a claim through Schill. Through less than ideal circumstances and documentation, it would have been easy for Schill to make a resolution difficult to achieve. However, the staff was courteous and understanding. In all aspects, they truly made me feel like a valued customer, with care for my situation that extended beyond the letter of the contract. Through their thoughtfulness, not only did they help fix my situation quickly, but in a manner that eased the tension brought on by the theft itself. I am sincerely thankful for Schill’s services, and will not hesitate to recommend them to those I know. I have both my auto and home covered through Schill, and I will happily renew with the Delta team.

Cliff Wiebe

WHAT OUR BUSINESS CLIENTS HAVE TO SAY

Matrix Aviation Solutions has a non-conventional business model and our insurance requirements don’t fit the “cookie cutter” approach when it comes to coverage and managing risks. When we were faced with a sudden damage claim due to severe weather conditions in the high arctic, Schill Insurance responded quickly and effectively. This allowed us to complete our project deliverables on time and on budget, earning us the Medal of Excellence by the Chief of Defence. We consider Schill Insurance as a valuable business partner and highly recommend their services.

Dan Tuepah

Principal, Matrix Helicopter Solutions Inc.

I wanted to write you to let you know how impressed Grant and I are with the Schill Insurance team.  You are very professional and knowledgeable – we feel like we have already received exceptional service from all of you.  Thank you for taking care of all our insurance needs.

Michelle Turnbull

V.P.E., Turnbull Construction Services

Thanks very much for your help again this year. It’s great being able to count on you guys to identify exposures which can hurt, and solutions to protect us. The savings were nice too!

Chris Fahlke

Owner / General Manager, Gryphon Graphics

We have seen how a bad insurance experience can affect our sales process. With Schill, I have complete faith in the way they handle and manage each transaction and client. Their agents are always professional and very concerned with attention to detail, consistency and performance. Murray Hyundai has had consistently positive and excellent experiences with them. I am are sure Schill Insurance is the best option out there and sincerely recommend their insurance services.

Cedric Gagne

Owner / General Manager, White Rock Hyundai

It is a pleasure for us here at Peace Arch Toyota to recommend Schill Insurance Brokers. Since we’ve been working with the team at Schill we have always found their service to be prompt, efficient and of the highest quality. Schill Insurance goes to great lengths to ensure their team is experienced professionals who are driven to perform. They also manage client experience very well, which results in positive feedback. Schill continues to be more than just an average insurance provider. We consider them a reliable and resourceful partner. Their hands-on approach and commitment to our dealership means they are always available to troubleshoot in person and make it a priority to ensure all business is handled smoothly and efficiently. Schill Insurance has definitely raised the bar and we absolutely recommend them.

Dan Gleig

Business Manager, Peace Arch Toyota